Part 1. Definitions, scope and purpose

Article 1 Definitions
In the present conditions, the terms below shall be understood as follows:
– Autosécurité: private company authorised pursuant to the Royal Decree of 23 December 1994 to conduct statutory technical inspections on road vehicles and to organise testing for driving licences, with registered offices in the Petit-Rechain industrial zone, Avenue du Parc 33 at 4800 Verviers and registered on the Register of Legal Persons under the number BE 0444.402.332.
– Technical inspection: road vehicle inspection provided for and performed in accordance with the provisions and annexes of the Royal Decree of 15 March 1968 laying down the technical conditions with which motor vehicles and their trailers must comply.
– Driving licence test: test planned and organised in accordance with the provisions of the Royal Decree of 23 March 1998 on driving licences and the Royal Decree of 10 July 2006 on driving licences for category B vehicles.
– Inspection centre: motor vehicle inspection centre controlled by the company Autosécurité S.A.
– Test centre: test centre controlled by the company Autosécurité S.A. and approved for the organisation of tests for obtaining a driving licence.
– Technical inspection & driving licence appointment portal: the service described in article 3.
– Customer or candidate: any person using these services.

Article 2 – Scope
These general conditions apply to any use of the appointment portal services, both for technical inspection activities and those relating to driving licences.
These provisions are without prejudice to the mutual rights and obligations of the parties under the law, in particular the aforementioned Royal Decrees of 15 March 1968, 23 Match 1998 and 23 December 1994.
Autosécurité S.A. reserves the right to amend these conditions at any time without prior notice.

Article 3 – Object
The appointment portals enable customers to make appointments:
– Via the technical inspection appointment portal: for the presentation of vehicles for technical inspection;

– Via the driving licence appointment portal: for presentation for the theory and practice tests for the acquisition of the different driving licences, or for the risk perception test.

Note that this platform only allows an appointment to be made, independently of verification of compliance with the conditions laid down in the regulations, for the planned licence test.
We would like to remind you that it is the responsibility of every candidate to ensure that they meet these conditions before making an appointment.
A candidate who fails to do so will be refused access and the test will not take place. Under no circumstances may the liability of Autosécurité S.A. be invoked in such cases and no compensation may be claimed.
These services can also be used to change and cancel appointments, within the limits prescribed by the regulations.

Part 2. Availability and security

Article 4 – Availability
The appointment portal service is accessible 24 hours a day, 7 days a week.
However, Autosécurité S.A. may not be held liable for any temporary interruption of service due to events outside its control.

Article 5. – Cancellation period and flat-rate surcharge
5.1 The customer can cancel a previously agreed appointment for a technical inspection. However, this operation is time-limited, and can be carried out no later than 48 hours before the planned date. After this period the appointment is blocked and may not be changed.
Pursuant to article 23 undecies, first paragraph, of the Royal Decree of 15 March 1968, a flat-rate surcharge for failure to present the vehicle for technical inspection will be applied to the customer who, without cancelling the appointment within this time limit, does not attend the technical inspection centre concerned on the agreed date for the planned inspection.

5.2 The customer can cancel a previously agreed appointment for a driving test. However, this operation is time-limited, and can be carried out no later than two working days before the planned date. After this period the appointment is blocked and may not be changed.
Pursuant to Article 63 paragraph 2 of the Royal Decree of 23 March 1998, a flat-rate surcharge will be applied, unless an exemption is granted, to any candidate who, without notifying the test centre at least two working days (not including Saturday) before the date set for the test, does not attend a practical test for which he has registered, or who fails to satisfy the administrative, technical or health conditions required for the test concerned.
This surcharge is due for each practical test that the candidate fails to attend.

Article 6 —Access and use
Autosecurité S.A. takes all reasonable and necessary measures to ensure the proper functioning, security and accessibility of its appointment portal services. However, Autosécurité S.A. cannot offer any guarantee of absolute operability and is only subject to an obligation of means.
The customer alone is responsible for the computer media, software, and browsers and their extensions, of whatsoever nature, that he uses to access these services.
Any use of the appointment portal services is at the customer’s own risk. Autosécurité S.A. is therefore not liable for any damage that may result from possible malfunctions, interruptions, defects or harmful elements present on the appointment portal services.
Autosécurité S.A. is under no circumstances liable for any illegal or improper use of the website or of the services accessible via the website.
The customer undertakes to follow the instructions provided by Autosécurité for the use of this service and refrains from any use contrary to these conditions of use, or to the laws and regulations in force.
The customer also undertakes to cancel a booked appointment, in the event of any mishap, at least two working days before the planned date. Otherwise, the customer is exposed to the application of a flat-rate surcharge due to failure to present the vehicle for technical inspection, in accordance with article 23 undecies §1, paragraph 30 of the Royal Decree of 15 March 1968.
Autosécurité S.A. reserves the right to carry out any necessary adaptations or improvements to these services considered appropriate due to technological developments, or in order to comply with any applicable legislation and regulation.
Autosécurité S.A. also reserves the right to restrict access to the appointment portal services or to interrupt their operation at any time, without prior notification, particularly in the event of system maintenance, technical incident or force majeure.

Article 7 – Participation in the improvement of the service
Customers may contribute to the improvement of our services through the satisfaction survey. If the customer agrees to take part in such surveys, he undertakes to answer them honestly and constructively. His consent will be obtained before each new survey and can be withdrawn at any time using the link provided in the appointment confirmation emails.

Article 8 – Responsibilities of Autosécurité S.A.
The risks relating to the use of the services are entirely incumbent on the customer, as are any consequences arising from their illicit use by the customer.
Autosécurité S.A. is only subject to an obligation of means. With the exception of any fraud or gross negligence, Autosécurité S.A. may only be held liable for direct damage, to the exclusion of all indirect damage.
In any event, Autosécurité S.A. may never be held liable in the following circumstances:
– The damage invoked by the customer results, even in part, from poor performance or non-performance of his obligations;
– The damage results from a non-compliant or improper use;
– The damage results from the effects of a computer virus;
– The damage is related to the unavailability or disruption of the customer’s network, cabling or telecommunications network;
– The damage is due to aspects of the user’s computer hardware or software installation in respect of which Autosécurité S.A. does not intervene;
– The damage consists of the alteration, destruction or loss of operating system data.
Autosécurité S.A. may not be required to compensate for any other damage or to pay any amounts other than those mentioned in this article. Autosécurité S.A. may not be held liable more than two (2) years after the occurrence underlying the claim.

Part 3. Miscellaneous provisions

Article 9 – Intellectual property
The content of the appointment portal services (text, software, programs, photos, graphic elements, video images or any other material appearing on these portals) is the property of Autosécurité S.A. and is protected as such by the intellectual property laws in force.
Any representation, reproduction, adaptation or use, in whole or in part, of the contents, trademarks and services offered by the site, by any process whatsoever, without the prior, express and written authorisation of Autosécurité S.A., is strictly forbidden.
The user of these services is granted a limited right to access, use and display the site and its content. This right is granted on a non-exclusive, non-transferable basis and may only be used for personal, non-commercial purposes.
No clause in these conditions, no downloading or copying operation in whatsoever manner of software, information and/or any other right of Autosécurité S.A. may be considered as a total or partial assignment of these intellectual property rights to the user or to a third party.
The names, logos and trademarks appearing on this website and/or on any other application, including the logo and the name of Autosécurité S.A., are legally protected. No third party may use these names, logos and brands without the prior written authorisation of Autosécurité S.A. or of any other rights-holder.

ARTICLE 10 – General provisions
Autosécurité S.A. reserves the right to modify, expand, delete, limit or interrupt the site and its associated services at any time, without prior notification and without incurring any liability.
In the event of infringement of these general conditions by the user, Autosécurité S.A. reserves the right to take appropriate sanctions and measures for redress. In particular, Autosécurité S.A. reserves the right to refuse the user access to the site or the associated services.
The total or partial nullity of any clause in these conditions shall have no impact on the validity and application of the remaining clauses. In such cases, Autosécurité S.A. has the right to replace the clause with another valid clause of similar scope.

Article 11 – Applicable law and competent jurisdiction
The present general conditions are governed by Belgian law.
Only the Courts and Tribunals of Verviers are competent to hear any disputes arising directly or indirectly from these conditions.