FAQ
FAQ
Find the most frequently asked questions. Use the search engine or the categories below to facilitate your research.
- Will I receive confirmation of my appointment?
- What documents do I need to bring with me to my appointment (test)?
- What criteria must I meet to access the tests?
- Can I take my test in German?
- I need to pass my practical test. Can I make an appointment via the Appointment portal?
- I need to pass my theory test. Can I arrange an appointment via the portal?
- What can I do if the test that I wish to make an appointment for is not available?
- What can I do if all of the time windows are greyed out ?
- What can I do if I can’t enter my national registration number?
- I cannot make an appointment (appointment portal). What should I do?
- I haven’t received an e-mail confirming my appointment. What can I do?
- I haven’t received my Autosécurité activation code. What can I do?
- How can I make an appointment if I don’t have an e-mail address / telephone number?
- Do I have to make an appointment?
- Tests (pratical test, theory test)
- How do I make an appointment via the Driving Test Appointment portal?
- How can I change my appointment?
- Cancellation/Modification
- How can I change my appointment?
- How many appointments can I make?
- Missing or non-functional ID card chip
- Appeal procedure
- Prices
- Lost pass certificate
- Lost identity card
- Unable to attend on the day of the test (e.g. illness)
- Documents required (pratical test)
- How the practical test proceeds
- Minimum age
- Weather conditions on the day of the test
- Choice of centre
- Expired identity card
- Identity card chip missing or not working
- Appeal procedure
- Prices
- Lost identity card
- Lost pass certificate
- The learning session
- Foreign language
- Theory test valid in Belgium
- Theory test for category B valid for obtaining a provisional driving licence for motorcycle or moped
- Failure (theory test)
- Documents required (theory test)
- Minimum age
- Special and adapted sessions
- Choice of centre
- Expired identity card
Got an idea, suggestion, praise?
You should know that we take account of all comments that reach us from online users. Your comments and testimonials are of great interest to us. They are valuable because we are constantly looking for ways to improve our service to customers. Please let us have your ideas and suggestions via the contact form on this page.
Any questions?
For a quick answer to your question, we invite you to consult our various FAQs. They are sure to contain the answer to your question.However, if you have a specific question or if the content of the FAQs does not answer your request for information, you can complete the form below. Please be as specific as possible.We will be delighted to help you.
