FAQ
Who should I contact if I get the message ‘the DIV has not provided us with any vehicles in your name’?
The Vehicle Registration Directorate is responsible for the registration of motor vehicles, motorbikes and trailers weighing more than 750 kg. It manages the database for a number of organisations such as the police, the Public Prosecutor’s Office, the FPS Finance, insurance companies, etc.The invitations sent out by our company are inevitably based on the data provided to us by the Motor Vehicle Agency. If the data concerning you is incorrect or out of date, you may not receive your invitation to the technical inspection.
In this case, we recommend the following:Contact the motor vehicle centre via the following link so that your data can be corrected:
https://mobilit.belgium.be/fr/privacy
To ensure that the correction is processed more effectively, we recommend that you use the following text model:
‘ Dear Sir or Madam,In accordance with my rights regarding the processing of personal data and the protection of my privacy, I would like to contact you to check and possibly correct my registration data.These appear to be incorrect or erroneous.Can you check whether the following vehicles are registered in my name and properly registered:Licence plate number Chassis numberThank you in advance.Yours sincerely, ’